My order shows the status “pending”, what should I do?

When placing an order, our shop system sends a payment request to your bank or to PayPal. As soon as the request is approved, the order status will automatically switch to “confirmed” and you will receive your invoice and download links. Normally, the clearing of the payment happens immediately. Sometimes it takes a bit longer (up to a day). If your order is still pending after 24h, please contact your bank/credit card company/PayPal to clear the payment request.